The core of the CODEFUSION team made up his mind about the project management software way back when. The founders and current managers were using one to manage their engineering work at the University. As a side drop from that activity there was an article in issue 5 from 2004 of Software 2.0 magazine called “phpCollab + Matins = effective project management”. This glorious tradition is maintained at CODEFUSION. We use this kind of software on the day-to-day basis. We connect it with version control (for example Git) and a wiki-based systems. We have experience with various products like that with the notable example of Jira and Visual Studio Services (formerly known as Visual Studio Online). We strongly value the Jira integration with Bitbucket and Confluence. We are very happy that Microsoft works on the cloud version of its Visual Studio Online because the experience with TFS, managed by the customer, was not the best one. But, yes, we work also without a ticket but we do it rarely. As they say in Germany: Ordnung muss sein!